About Us: Kudos - Testimonials & Thanks From Our Clients
Mark & Marcie Feldman
Malibu, CA
November 14, 2007
Dear Nancy,
I wanted to take a moment and thank you for recommending that Marcie and I were insured with AIG for our homeowner's policy. We are very happy with the performance of the insurance company and your agency and wanted to send you this written recommendation.
During the recent Malibu fires, AIG sent an individual truck to our location and sprayed fire retardant all around our property. Neighbors, only a few doors away, lost their home as residents fought to save their homes during the firestorms. We had a person defending our home, even when we couldn't be there.
Thank you for the great attention that you pay to our account and for always considering what is the best insurance approach for us.
Best Regards,
Mark Feldman
After much confusion resulting from our usual representative leaving NHC Insurance, Sunshine decided to handle our account although it had been assigned to someone else. Although she knew about the huge problem regarding our Business Owners Insurance, she stepped right in and sorted things out. Not only did she correct the problem with the current policy period but she also rectified a problem on the prior year’s audit. And in addition was able to stop the cancellation process that was already in motion and to become effective at 12:01am that evening.
She has been a terrific help and never once was even the slightest bit annoyed about any of it. Because of her, I will recommend anyone I know looking for Business Insurance to contact NHC Insurance. You have a real find, and should be proud of her.
Abbie Harris
Holden-Andrew Corporation
"I have been working with NHC for at least six years. The relationship arose when I was at the escrow office trying to close the purchase of a home in Sherman Oaks. Only then did I find out that my prior insurance broker, with whom I had worked for seven years, had not been able to place insurance because of the fire hazard zoning in the area. In desperation, I called a friend who lived in the area and she referred me to NHC. I literally called them from the escrow office trying to save the close of escrow—and Nancy and NHC came through and we closed on time.
Shortly thereafter, I began working with Julia Burdick, who is terrific. I remember one time in particular a few years ago when Julia came to my rescue. I had been involved in a hit and run accident—when I was 3-months pregnant and had my 2-year old in the car. Luckily my Volvo safety features kicked in and all were fine. But, I was pretty shaken up by the whole incident and frustrated that the car that had hit me had the gall to simply drive away. I called Julia and in short order she arranged for a fantastic repair shop to take my car in the next day and for a rental car that would be covered by my insurer while the repairs were being done. Although I am not overly picky about cars, Julia knew that I was pretty shaken up by the accident. Therefore, I was very pleased when I arrived at the rental agency and was told that my agent had called to make sure that there was a Volvo waiting for me. Julia knew that that would give me a little bit more comfort. Her protection and service were
very much appreciated!"
Cassandra C. Shivers, Esq.
"For more than 17 years Nancy has taken care of my complicated insurance portfolio with great professionalism and dedication. I know that I can count on Nancy and the staff at NHC to handle my requests immediately and in a way that makes me feel that I am their most important client. Not only are they fast and efficient their service is always kind, caring and personal. I have recommended NHC for years and will continue to do so."
Allen Blackmore
"I rarely think about NHC Insurance. The company is totally transparent, providing outstanding seamless service in a manner that never causes me to think about them. The staff certainly knows its business. I honestly do not know what we would do without NHC Insurance looking out for us."
Joe Aro
South Bay Economic Development
"Nancy & her team of professionals have developed and serviced our insurance portfolio for many years. We always appreciate their expert advice and prompt service. Our personal insurance is one less area of our busy, complicated lives that need be a concern since NHC Insurance is handling our account."
Richard & Nancy Bloch
"Having worked with Julia Burdick and her staff at NHC for more than 10 years, I am continually struck with the high level of professionalism and unusually quick response to my diverse needs. This team is simply top drawer."
Bryan A. Fried, CEO
Visionaire Lighting Company
"NHC Insurance Services is a top notch company. Their people are very knowledgeable, extremely service oriented and last but not least very friendly. I have used NHC for approximately 20 years and my experience with Nancy Collinge and Julia Burdick has been outstanding."
Michael A. Matthews
"It's all about the people at NHC Insurance. My boss and his wife have their car insurance through NHC. Whenever they have questions about coverage or need help with proof of insurance forms, Julia Burdick at NHC gets everything we need to us in a timely fashion....We have worked with the same great people at NHC for years! They know us. They know our needs. We know them. We know that we can depend on them for quality service and great value."
Trudy Jayne Carrigan
Johnson, Thomas & Associates
"A long time friend did me a huge favor, he gave me Renee's phone number,
and said, "You will never change your auto insurance agent!"
After 3 years, I have no worries, I have all the help I ever could need,
it only takes a phone call while I am on the road, and my insurance
needs are taken care of. No more worries! Now, I recommend my friends and family to Renee!"
Tom & Edith Jakovac
"We appreciate the efficient and professional service that we have received for years from NHC Insurance. Dealing with your agency for both our business and personal needs has been a pleasure and we wish you continued success."
Phillip Roman and Company
"We are so fortunate that Julia Burdick is our insurance agent. My wife and I would like to extend a huge "Thank You" for the outstanding service Julia has provided for our family. Julia's effort to meet all of our insurance needs has been great, and provides us peace of mind. While her professionalism is wonderful, her ability to care about her clients is even better. We appreciate the commitment and hard work Julia has demonstrated, and know our future is in good hands with Julia."
Larry Klevit
"Jessica M. Lopez has been a beneficial and professional relief in my overwhelming personal endeavors while starting my business. As we all know there are many factors and legal statutes that govern contractors in California. While searching for the best carrier for my communications business, I randomly found Safeco and Jessica. Jessica has answered all my questions, concerns and requests with professional and quick results. She will handle any and all my business and personal insurance needs. Jessica is well appreciated and respected by all of those in my industry."
Jason Mires
3M Communications
"When it comes to insurance for myself and family I go with only one thing – peace of mind that’s what I call NHC Insurance. I have our home, autos and personal property all with NHC. The professional service and response that I get every time I talk to Julia Burdick is number one. I know that when I hang up the phone it’s taken care of – peace of mind."
Scott Spiwak
"For over twenty years, I have entrusted 100% of my insurance coverage with NHC Insurance, not as a matter of convenience, but due to the professional approach to business that Nancy and Julia maintain; courtesy, product knowledge and service."
Ron Jack
"My experience with NHC Insurance Services has been a delight. They handle my personal auto insurance needs. Every employee and management personnel holds a professional and friendly attitude towards their customers. Every time I call NHC with questions regarding my policy, they are quick to help me and provide me advice on my insurance needs. Everybody there is very resourceful, but there is one person who has always helped me with excellent service. Renee Monroy has handled my auto insurance for the past 3~4 years. I have never encountered any problems or headaches regarding my auto policy. Bottom line, if you have insurance needs, I would highly recommend and use NHC Insurance Services, Inc. as my representative."
Paul Kim
“Renee at NHC is always helpful and thorough with all of my insurance needs. She always gives me her undivided attention as if I am her only client. She is prompt and a pleasure to work with. She’s the best!”
Blanca Rodriguez
"NHC Insurance offers quality service and immediate responses to any
questions I may have. The premiums are competitively priced and
reasonable. Our insurance agent, Renee Monroy, is a pleasure to work
with. She is very knowledgeable in her field. I have recommended NHC
Insurance to my friends and family."
Mary Ann Trutanich
"Brad and I would love to let anyone and everyone know how pleased we are with the services we have received since changing to NHC. You are always there and follow through with everything we have asked or need, and at times have gone above and beyond to make sure your clients are satisfied. Thank you so very much!"
Cecilia and Brad VanPatten
"When I think of NHC Insurance the first thing that comes to mind is satisfaction and excellence in their customer service. Whenever I have a question my agent Renee is always so quick to respond. Everyone at NHC is so helpful and pleasant. The atmosphere there is also very welcoming and comfortable. I’m so happy to have NHC as my insurance carrier, I have total confidence that I will always be taken care of!"
Tiffanie Nuno
“Working with NHC Insurance has been a breath-of-fresh-air. I send my requests to Jessica and I receive an immediate response, then periodic follow-ups. I am confident that it will
be resolved and I don’t worry about it again.”
Hristina Le Blanc
Dawn Breaker
Systems, LLC
"NHC makes buying and owning insurance easy and painless. I leave it all up to them and they completely take care of me."
Michael Brandt
“I have been involved in three (3) previous accidents and two of them were with AAA. And if NHC wasn't SO AWESOME, I would have changed insurance companies. They were great to work with but you guys blow them out of the water!”
Kevin E. Thompson
THOMPSON CPA
"We really appreciate the fast and friendly service provided to us by Jessica. We were recently running out of time to keep our insurance policies from lapsing and she was able to assist us within a day of our submitting the necessary paperwork. Additionally, she had the initiative to solicite us for a quote on a policy that we had with another carrier, which we had not planned on switching, and the result was that we saved $700 on that policy written by NHC. Jessica did a great job for us and we are enthusiastically appreciative of her efforts and service. Thanks for a job well done!"
Len Myers
"Have I told you "you're the best" lately? Well you are Renee."
Buddy Luna
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